Thursday, August 25, 2011

What Are The Differences Of ISO 9001 And ISO 14001?

The International Organization for Standardization (ISO) is a managing body that was founded to provide quality and environmental management systems to industries across the world. The ISO 14001 and ISO 9001 standards are accreditations that are issued to organizations that meet or exceed the criteria set by the ISO. The certifications, which differ in criteria, have been proven to increase profitability and commercial status for the holding parties.

Some of the core differences between ISO 14001 and ISO 9001 stem from the criteria covered by each standard. As a quality management certification, ISO 9001 is awarded based on set standards being met in key areas. These areas include quality management systems, management responsibility, resource management, and how quality performance is measured, analyzed, and improved.

The standard ISO 14001 is an environmental management certification that is designed to assist organizations as they develop in-house environmental management systems. This standard is based on a model of continual improvement, which differentiates it from the fixed criteria that must be met to be awarded ISO 9001 accreditation. For an organization to achieve the certification, it must develop an ISO 14001-compliant environmental management system through a process of planning objectives, implementing processes, measuring and monitoring the processes, and improving the system based on the results of the monitoring stage.

As a part of ISO 14001 accreditation, a continual improvement process (CIP) is required. This CIP is based on expanding the environmental management system across all sectors of the business, using the system to enrich other processes and improving over time by continual monitoring. Many organizations seek to be awarded both ISO 14001 and ISO 9001 certification as it demonstrates a high overall standard of quality and environmental management structures.

The scope of each standard is what defines the differences between ISO 14001 and ISO 9001. The routes to accreditation and methods of maintaining the systems once certification has been achieved are similar across both standards. Both ISO 14001 and ISO 9001 standards can be applied for once a compliant management system has been implemented following the ISOguidelines. An intensive external audit will be required for either standard with an additional internal audit required for ISO 9001.

Both ISO 14001 and ISO 9001 are measures of the processes used by an organization, not the end product. This means that a company that holds ISO 9001 accreditation can still produce a poor end product providing the correct paperwork is in place and the quality is consistent. Similarly, ISO 14001 certification simply means that there is a system in place to meet that organization’s specific environmental targets.

Read more on ISO 14001 Standards at http://www.iso14000store.com

ISO 9001 Audit Checklist

Whether an organization is implementing ISO 9001:2008 or just improving their quality management system, they will undoubtedly need to review and analyse their current systems and processes in order to identify gaps in compliance. Gap analysis requires that organizations review their existing processes, procedures and documentation, etc. The framework for this review technique is often provided in the format of an ISO 9001 audit checklist which many organizations and auditors consider to be an indispensable tool that actively supports the audit process.

The Advantages of the ISO 9001 Audit Checklist

Regular internal audits are carried out to ensure compliance is maintained and the ISO 9001 audit checklist comes in handy for this purpose. This is just one of many tools that are available from the auditors’ toolbox that help ensure the audit addresses the necessary requirements. It stands as a reference point before, during and after the audit process and if developed for a specific audit and used correctly will provide the following benefits:

- Ensures the audit is conducted systematically
- Promotes audit planning
- Ensures a consistent audit approach
- Actively supports the organization’s audit process
- Serves as an aide memoire
- Provides a repository for notes collected during the audit process
- Ensures uniformity in the performance of different auditors
- Provides objective evidence

Structuring the Audit Checklist

One of the simplest methods of structuring the ISO 9001 audit checklist is by taking the applicable requirements from an organization’s policies, procedures and of course, from the standard itself, and turning each requirement into a question. Be sure to include the ‘organization shall’ requirements as well.

Add a section for comments, add check boxes for compliant or non-compliant and you can even add a column to note objective evidence and to provide an audit trial. Each element of the audit process should have customized checklists to serve as documentation outputs from the audit process itself.

This type of approach is primarily utilised by external auditors, including registration and certification body auditors, but the technique can equally be applied by any organization actively seeking to enhance their audit process.

Adding Value to the Checklist

Organizations should assess the potential value that the ISO 9001 audit checklist can bring in helping their audit process to develop. It’s worth remembering that a good checklist is no substitute for an enquiring mind and a good questioning technique.

If an internal auditor uses the checklist to ask narrowly focused questions then little benefit will be derived from the audit. If, on the other hand, the auditors conduct detailed preparation of the requirements of the process they intend to cover during the audit; the checklist then becomes an invaluable output for recording and communicating that preparation work.

Using the ISO 9001 audit checklist should not restrict the scope of audit activities, since that scope may change as a result of information actually collected during the audit. The key to unlocking the checklist’s value is the willingness of the organization to use it as a guide rather than being a slave to it.

Read more on ISO 9001 Standards at http://www.iso9001store.com

How To Meet ISO 9001 Quality Standards?

In today’s hectic business environment, it is vital that we are all on the same page, right? But how do we know if we meet those standards? Business owners and executives can avoid the uncertainty, and that’s where ISO 9001 certification comes in.

Standardizing Quality Systems

The ISO, or International Organization for Standardization, was established in 1947 to develop international standards for everything from electronics to management systems. Having over 13,000 standards currently in place, ISO has created the auditing and certification process known as ISO 9001. This began the drive toward quality standards.

Improving Customer Satisfaction

Companies choose to implement ISO 9001 and get certified because many customers and industries require it. By keeping customers happy, they can increase sales and profitability for their business. And if an area of the company’s program appears to be too bureaucratic and non-value-adding, then it might also be an area for continuous improvement efforts.

Enhancing Company Performance

Both customers and industries alike use ISO certification as a way to evaluate and audit their suppliers and products. Through an independent verification process, customers can gain assurance of their suppliers’ products. And as a supplier becomes certified, the testing requirement is waved, which saves the company both time and money.

Developing Best Practices

Employed as a “Best Practices” model, ISO 9001 utilizes the philosophy of the “Plan-Do-Check-Act” continuous improvement cycle to achieve requirements. This process approach centers around eight quality management principles used by management as a guide toward improving performance and identifying the main elements needed in a good quality system:

  1. Customer Focus
  2. Leadership
  3. Involvement of People
  4. Process Approach
  5. Systems Approach to Management
  6. Continuous improvement
  7. Factual Approach to Decision-Making
  8. Mutually Beneficial Supplier Relationship

Building Stable Processes

ISO 9001 policies, procedures and forms can provide employers, managers and employees with a systematic and consistent approach to implementing policies, plans, procedures and work routines. Instead of building their own policies and procedures from scratch, some companies prefer to hire professional writers that have already prepared a set of written policies and procedures to help on the way to certification.

Auditing a Company System

In the certification process, an independent registrar will perform an on-site audit of a company’s operations to verify that it complies with the ISO standard. If the business complies, then that company will be registered as ISO 9001 compliant.

Meeting Company and Customer Needs

On the way to certification, a business can meet its ISO needs by:

  • Using well-defined processes and procedures to build stable processes
  • Training in the audit and certification process
  • Continuously improving with ISO 9001 standards

Noticing the Difference

With complete procedures manuals for ISO 9001 Quality Management System, required HR procedures, and an ISO training class, a template like an ISO 9001 Quality Manager Procedures Manual Series can help a business on its way to ISO 9001 certification. Sometimes the effort can be very great, but companies typically notice a remarkable difference in efficiency and effectiveness after the first year.

Read more on ISO 9001 Standards at http://www.iso-9001-store.com